Teams that Work
Strong interpersonal skills are essential in transforming individuals into exceptional performers who have a greater impact in their roles within the organization. This 20-hour, comprehensive program will help team members develop the vital skills necessary to communicate more effectively, work well as a team, resolve conflict, and value others in the workplace.
Modules (See descriptions below):
Please note: Each module is 4 hours.
Teams at Work
is a pre-requisite.
* Communicating with Impact
* Navigating Beyond Conflict
* Working as a High-Performance Team
* Diversity and Inclusion
* Attitude is Everything
1.5 CEUs available for completion of this 20-hour program. 100% attendance is required. Contact the BCI Main office at 517.483.1857 for additional information.
Descriptions:
Communicating with Impact
You'll learn powerful interaction skills that will enable you
to communicate more effectively with colleagues and customers and, in the
process, build trust, strengthen partnerships, and achieve desired results.
Navigating Beyond Conflict
You'll learn to recognize signs of conflict, assess the
conflict, and serve as a catalyst to encourage those involved in the conflict to
achieve resolution.
Working as a High-Performing Team
This training teaches employees how their team can
transform itself into a top-performing unit that significantly enhances its
impact on the organization. Participants learn the personal, interpersonal, and
business advantages of working in teams.
Diversity and Inclusion
You will develop the skills necessary to build an organization
that values people from many backgrounds, encourages the skills and
talents of your workforce, and grows employee participation and
involvement in the organization.
Attitude is Everything
Creating and maintaining a healthy attitude is imperative to
the success of an individual as well as an entire organization. A
positive environment can increase productivity and improve morale,
quality, customer satisfaction, etc. However, at any given time, there
can be individuals or groups of individuals who delight in depositing
their negativity here and there. If not detected and eliminated quickly,
this attitude can spread throughout the organization with alarming
speed. This program will provide participants with the tools to
recognize when there is an attitude problem and the steps necessary to
correct it.
Contact any of our Business Development Managers to find out about customization opportunities for your company or call the BCI office at 517.483.1857. We are happy to create a training plan for you today!
The Business & Community Institute
West Campus
Phone: (517) 483-1857
Additional contact information »
