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Computer Info Tech Repair & Support Program

Support Specialist

What certificates and degrees can you get from LCC for a career as a support specialist?

The CIT Support program offers the Computer Support Specialist - Associate in Business Degree (Curriculum Code 0713).

What does a Support Specialist do?

Computer support specialists install, modify and make minor repairs to computer hardware and software systems and provide technical assistance and training to system users. They also load software packages into the computer; instruct users in use of equipment, software, and manuals; answer clients' inquiries concerning the systems operation; and diagnose system hardware, software, and operator problems.

Who do you contact for more information?

Brendan Fleishans - 159.32 West Campus - fleishab@lcc.edu - (517) 483-1352 

Dan Rafail - 159.35 West Campus - rafaild@lcc.edu - (517) 483-1598

Repair and Support Technician

What certificates and degrees can you get from LCC for a career as a repair and support technician?

The CIT Support program offers the Computer Repair & Support Tech - Associate in Applied Science Degree (Curriculum Code 0743) and Computer Repair Technician - Certificate of Achievement (Curriculum Code 0168)

What does a Repair and Support Tech do?

A computer service technician is highly knowledgeable in both computer hardware and software. This person must not only understand the operation of the computer system, but must also diagnose and repair the system when it fails, make upgrades, and perform preventive maintenance. A computer service technician also answers customers' questions relating to correct use of computers or components and may install new equipment. A successful computer service technician must understand electronics, computer hardware and software, computer networking and how they work together to make the computer operate. Computer service technicians are employed in computer sales and service shops and any place a large number of computers are found.

Who do you contact for more information?

Brian Nelson - 159.19 West Campus - nelsonb@lcc.edu - (517) 483-1602

Jason Mitchell - 159.26 West Campus - mitch24@lcc.edu - (517) 483-1320

Computer Information Technologies

Computer Information Technologies
West Campus, M103.4
Phone: (517) 267-6406
Additional contact information »

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