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eLearning Instructor Support and Resources

  • Course Management System (CMS) Guest Access Request - A form available to request guest access to the CMS for someone outside of LCC for limited purposes.
  • Course Management System (CMS) Policies - A comprehensive list of policies to ensure proper use of the CMS, including gradebook usage, accessibility, and group sites..
  • Course Management System (CMS) Standards - Outline of the CMS Standards, instructional videos, and checklists to provide instructor guidance concerning accessibility, usage, course design, communication, and technology.
  • Course Management System (CMS) Workshops - Partnering with the Center for Teaching Excellence, facilitate multiple D2L and Instructional Design workshops each semester that focus on CMS Standards and features, course design, and educational technology tools. .
  • Department Meeting Sessions - Conduct trainings and informational sessions during department meetings to provide targeted D2L support, demonstrate technologies, and answer faculty questions.
  • Desire2Learn TechBits - Weekly web series targeting current instructor needs. Videos provide D2L support based on actual instructor questions, feedback, and service requests.
  • eLearning Instructor Blog - Online blog designed to provide weekly D2L tips, technology news, timely information for course instruction, and utilizing online college resources.
  • eLearning Instructor Wiki - Online knowledgebase with over 200 step-by-step instructional guides and demonstration videos that focus on D2L features, as well as related third party technologies at the college.
  • Instructional Designers - Consult with faculty and departments on best practices for CMS use, developing online courses and materials, and utilizing technology and multimedia for instruction.
  • Netiquette - A list guidelines for communicating clearly and effectively online.
  • Office Hours - Weekly hours dedicated to all academic departments to provide, one-on-one and small group, D2L support and Instructional Design guidance.
  • Teaching Online in D2L - Simulation-based training that aims to prepare instructors for online instruction and use of D2L. This required training provides two tracks to support the instructional technology needs of both face-to-face and online/hybrid instructors.
  • Technology Tools for Instructors - Up-to-date repository of the educational technology tools available for instructor use, including descriptions and support resources.
  • Walk-In Assistance - Just-in-time, one-on-one and small group D2L support for new and continuing students, available during regular business hours.

eLearning at Lansing Communtity College

eLearning Department
Technology and Learning Center, Room 427
Phone: (517) 483-1839
Additional contact information »

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Purpose: The eLearning Live Chat is intended for questions regarding D2L.

Hours of Live Chat Operation:
Monday - Friday
8:00 am - 5:00 pm

If the Live Chat is Offline, please contact the eLearning Department via email at lcc_elearning@lcc.edu or leave an offline message within the Live Chat client.

The eLearning Department will respond to emails and offline messages within one business day.