Click on one or more of the subject areas listed below to find "how to" information related to different technology systems and resources at the college. If you do not find an answer within one of the subject areas shown, you can receive an answer via e-mail.
The Altiris system used by the LCC Help Desk to track technical issues and problems. Altiris allows the Help Desk and all LCC employees to submit, monitor and respond to incidents online. The Altiris web feature is an enhancement - you will still be able to log requests via the telephone (483-5221) or by email (firstname.lastname@example.org)
Banner Web Self Service
The Banner Web Self Service system provides comprehensive self-service online access to your employee and academic information.
Information on how to access the network from off campus
Collaboration Suite is the file and communication system used by all LCC employees. Collaboration Suite is an integrated e-mail, calendar, task, and file management system.
Computer Hardware Upgrades
Information on college standard software and how to request a hardware upgrade.
Electronic Course Content Delivery (Desire2Learn)
LCC's course management system that includes course sites for online learning.
E-mail for Employees
E-mail is Collaboration Suite.
Find out how LCC's online work request system works.
Receive assistance through the LCC Help Desk, online advisors and student orientation sessions.
Arialink is the internet server provider that the college provides to its employees free of charge.
Learning Management System
The Learning Management System is used for online employee training. It allows for easy navigation through trainings personalized for your position at the college.
Answers to commonly asked questions for Access, Excel, PowerPoint and Word.
MyLCC is your personal gateway to technology resources and information at LCC.
On-campus Printing and Networked Files
Print documents when on campus and access resources stored in network files.
Find out how to request statistical data reports about the college.
System used to request access to some of LCC's systems; such as, voice mail and internet access.
Technology User ID (TUID)
What is a TUID? How to create a TUID and reset your password.
Answers to your "how to" questions for Microsoft Windows.
(517) 483-5221 or
(toll free) 1-800-644-4522 option 4
Additional contact information »