Hardware and Software Information
This page contains information about college used hardware and software. It also includes information about requesting a computer upgrades.
Click on the topics below for information about how that subject:
- Bid Who is LCC's Computer Vender
- Standard hardware used at the college
- Computer upgrade information
- Computer upgrade turn around time
- Microsoft Office home use agreement
LCC's computer vendors to Hewlett-Packard
LCC has 5000 employee and student computers consisting of Intel based machines and Apple Macs. Intel based machines primarily run Windows 7 or Windows XP with some others running Vista. The Macs run MAC/OSX or higher. All computers are connected to the network. Standard software includes but is not limited to:
Internet Explorer (version 8.0) with JInitiator
McAfee antivirus software
Microsoft Office (2003/2007)
Windows Media Player
Oracle Collaboration Suite
Our 300+ Network attached Konica printer/copiers, HP LaserJet and Lexmark Optra printers support shared printing through Microsoft's Active Directory. Many of the Konica printer/copiers also support digital scanning and imaging.
Discuss your request with your Divisional Operations Leader. All requests for computer upgrades start with the Divisional Operations Leaders. Since they have a better understanding of whether upgrades are needed, they are the first level of approval. The Divisional Operations Leader completes and approves an electronic upgrade request form. It is then passed on to ITS for final approval.
ITS prioritizes its work as follows: Fixing computers that are broken is the highest priority. Installing computers for new employees who do not have a computer is the second priority. A computer that must be upgraded to support a college initiative is the third priority. Finally, general computer upgrades are the lowest priority. ITS upgrades approximately 50 computers per month.
For a nominal fee (to cover duplication costs), you can purchase the CD-ROM disks that will allow you to install Microsoft Office programs on your home computer. Click here for more details.
Can't find your question answered here?
Send us your question! Your suggestions are always welcome and appreciated!
If you have questions or need additional assistance, please submit a Service Request form or call the Help Desk at 483-5221 (1-800-644-4522 - for long distance). Choose option 4
(517) 483-5221 or
(toll free) 1-800-644-4522 option 4
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