• LCC Card Purchasing Program
  • What to do if your card is declined
  • How to dispute a charge
  • Find Card Limits
  • Card Cycles
  • Allowables/Non-Allowables
  • Lost Receipt
  • Personal Charge
  • Returns
  • LCC Card Online Vendors
  • Purchasing Card Policy
  • onetimeincrease
• Office Depot Ordering
• Purchasing Links
• Campus Customers
  • Banner Procedures for Returns
  • Conflict of Interest
  • Independent Contractor Status
  • Hotel Accomodations
  • Maintenance Repair Information
  • Non-Employee Payroll Services
  • What To Do If An Advance Associate Is Injured On The Job
  • Online Vendors
  • Vendor Performance
  • Public Service Announcement
  • Purchasing Procedure Manual
  • Purchasing Professional Services
  • Temporary Staffing Services
  • Textbooks Suppliers
  • apparel_promotion_items
  • product_evaluation_loanedequip
• Tax Exempt Form - You need to be able to log into MyLCC for access.
• Vendor Information
  • Bids/Proposals Previous Year
  • Contract Performance
  • How to become a Vendor
  • Vendor Application
  • W9 Form
  • How LCC Buys
  • How Vendors Bid
  • Bidding Process
  • Purchasings Planning Calendar
  • Solicitation Requirements
  • Solicitation Types
  • Vendor Appeals
  • Award Types
  • debarred_vendor_list
  • awarded_bids_currentyr_1213
• Sole Source - Intended Purchases FY 12/13
  • Sole Source - Intended Purchases FY 11/12
  • Sole Source - Intended Purchases FY 10/11
• Lansing Area Public Purchasing Group
  • About LAPPG
  • Annual Lansing Business Networking Event
  • Register
• Guide to Doing Business with Lansing Community College
• Contact Us
  • Directions to West Campus

Disputes/Fraudulent Charges

LCC Cardholder must complete the Dispute Form for reporting disputed items and fraudulent charges.

The dispute form is located in two locations:

LCC Cardholder Guide Information - Must have access to MyLCC

Dispute Form

Information included on form includes

• Employee signature and LCC Card account number
• Dollar amount of suspected error or fraudulent charge
• Reference number and Vendor name from the statement
• Description of the error and an explanation of why you believe the transaction to be in error.

Fax the completed form to Chase Card Services at fax # (866) 865-2298 and copy to the Purchasing Office at (517)483-5289.

• Chase will investigate and report findings back to Employee that generated the Dispute.
• When transaction is found to be invalid, LCC Card account will be credited.
• When transaction is found to be valid, the charge will be re-applied to the LCC Card account.
• Contact LCC's Accounts Payables and inform them that you are disputing a charge.

Fraudulent Charges

1. Notify Purchasing at ext 1785 so your card can be inactivated.

2. Report unauthorized charges to the Fraud Department at
(800) 316-6056.

3. A new LCC Card will be ordered and will arrive in 5-7 days.

4. Complete dispute form and fax to Chase at
(866) 865-2298 and Purchasing Department (517) 483-5289.

Purchasing Department
Washington Court Place, Room 214
Phone: (517) 483-1785
Additional contact information »