At this time students have the support of their Academic Success Coach through a variety of communication methods. We are available to meet with you:
- On campus (in-person)
- Online (WebEx)
- Telephone conversations
- Emails/texting
- Whatever works for you!
Our Success Lounge (Gannon 2202) is open Monday -Thursday 8 am – 5 pm and Friday 8 am – 4 pm. However, we are flexible. We have Coaches who work later hours and we also work at all LCC campuses! So, if you need to meet with someone at a different day/time/place please just communicate with your Coach! We will do what we can to accommodate you because our top priority is supporting you.
Summer hours are 7:30 am - 4 pm Monday - Friday, May 9 – August 5.
Have questions? Not sure who your Coach is? Please contact us!
lcc-successteam@star.lcc.edu
(517) 483-1422
What is an Academic Success Coach?
About Us
Academic Success Coaches are responsible for ensuring that students receive persistent, proactive, individualized mentoring, academic coaching and support throughout their time at Lansing Community College. We believe in working with students to help them identify and utilize their strengths while empowering them to succeed at LCC and accomplish their academic goals.
What We Do
We meet with students! Students are encouraged to reach out to an Academic Success Coach; they may also be referred to us by instructors or other members of the LCC community. During our meetings we will learn about the students' experiences at LCC, identify obstacles that may be barriers to their academic success, and help strategize solutions and next-steps. Some of the topics discussed may include:
- Study strategies - how to effectively study, take notes, and keep organized
- Time Management - how to balance work, school, and other responsibilities
- Self-Awareness - helping students identify their strengths, purpose, and goals
- Campus Engagement and Resources - Identifying opportunities and resources on campus and helping students make those connections
Instructors and members of the LCC community:
You are able to see firsthand when students are experiencing barriers to success or showing signs that they may need additional support.
Referrals to the Success Coach Team - you may refer students to a Success Coach either through the Early Alert process, or by sending an email to lcc-successteam@lcc.edu.
The Early Alert process is a college-wide collaborative effort designed to support student success by identifying and warning students who may be in danger of failing one or more courses. Early Alerts help students by providing connections to useful resources that will support them in their current situation. Campus professionals will make efforts to personally reach out to students and provide relevant, targeted support.
Feel free to contact us or submit a success coach referral at anytime. Even if you're not sure where to start, we'll help. Email us at: lcc-successteam@lcc.edu or feel free to directly reach out to anyone on our Success Team!
The Early Alert Process

PDF FileEarly Alert Process Faculty Guide
PDF FileEarly Alert Decision Tree
Early Alert Submission Deadlines
Week 2 through the end of Week 5Week 8 through the end of week 10
(for 18 week courses)
Meet the Success Team

Jayde Sugden-Storrs
Academic Success Coach
Schedule Meeting
sugdensj@star.lcc.edu
517-582-5197
Jayde's Bio

Contact Us
Feel free to contact us anytime. Even if you're not sure where to start, we'll help. Email us at: lcc-successteam@lcc.edu or feel free to directly reach out to anyone on our Success Team!
Gannon Building Room 2202
422 North Washington Square
Lansing, Michigan 48933