Skip to content


LCC students, faculty, staff, and guests must use a Username to access electronic resources for the college. After logging in through the LCC home page using a Username and password, you will be at myLCC home page, where you can access various online resources. The resources you have access to will depend on whether you are a student, college employee, or guest.

How to Activate Your Account (PDF instructions)

 Activate account now

Account activation help topics

Click on the topic below for more information:



If you have activated your account but forgot your Username you can look up your Username by using this link.  Username Lookup

Tips: Passwords

  • Must be at between 8 and 10 characters in length
  • Must contain at least one letter and one number
  • Avoid special characters which have meaning in URLs; such as @ or commas
  • Are case sensitive
  • Should be something unique and easy to remember
  • Should be kept private and secure
  • Will be required to change every six months


Tips: Challenge Response Questions

When setting up your password you will be asked to answer 3 challenge response questions. If you forget your password and you are able to answer all of them correctly, you will be able to change your password on your own. If you cannot answer all three questions correctly you will be required to call the Help Desk at (517) 483-5221 or (toll free) 1-800-644-4522 (option 4) for assistance resetting your password.

Select and answer exactly three questions.  Choose something simple which is easy for you to remember, but hard for someone else to guess.  Spaces, punctuation, and capitalization will be ignored when it checks your answer for recovery later.   The answers should be your own (if someone is assisting you - it's helpful for you to answer these questions on your own).


How to Reset Your Password

You can reset your password one of two ways:  

Click this link: Forgot My Password
and answer 3 challenge (security) questions.

If you know your password click this link: Change My Password
 input your current password and then create a new one by clicking Change My Password on the menu.  

 If you are unable to do either one of the steps above please email  with the requested information below. We will then generate a temporary password that will log you into the Change My Password link. You will then be able to reset your password and correct any issues with your challenge questions.  

First Name:

Last Name:

Username: OR Banner Student Number: X00

Date of Birth:

Mailing Address:  

If you have questions or need additional assistance, please submit a Service Request form or call the Help Desk at 483-5221 (1-800-644-4522 - for long distance). Choose option 4

Help Desk at Lansing Community College

Help Desk
(517) 483-5221 or
Additional contact information »